Was created in 1997 from the joint of two companies with a large trajectory devoted to technical service and sales for analytical and biotechnical areas. We represent main international companies, leader in these fields, specialized in ...
Scientific instruments and laboratory equipments.
One of our main goals is not to work out our service at the supply, but in the introduction of new technologies, giving technical and professional support, advising and assisting our customers in the development of their projects of technical improvement.
From our beginnings, we decided to use ISO 9000 concepts in quality, commited ourselves with high quality as well as in service as in all the range of products lines we supply.
Our solutions and technical tools, covers markets such as: Molecular Biology, Proteomics, Research, Forensic, Diagnosis, Pharmaceutical Industry, Petrochemical, Health, Environmental, Food and Agriculture.
Main customers are both governmental and private institutions with activities from the academic and research area, as well as production, quality control, certifications and commercial.
Our technical service brings advisement, development of analytical techniques as well as uninterrupted maintenance of the supplied platforms. We have permanent staff based in our country and trained in our supplier facilities, and we are also granted with international support and constant technical update, in order to give an accurate response to our customers.
Ridaline S.A. Quality Policy
Effective Date: January 2025
At Ridaline S.A., our essence lies in the integration of extensive experience and deep knowledge in the analytical and biotechnological sectors, establishing ourselves as cutting-edge importers and distributors of scientific instrumentation, high-tech laboratory equipment, and specialized reagents.
We are firmly committed to being a pillar of reliability and seriousness for our clients and for the healthcare and scientific system in Uruguay. This commitment is materialized through:
* Operational Excellence and Regulatory Compliance: We guarantee that every product and service rigorously complies with the highest quality standards and with all current sanitary and regulatory norms in Uruguay, including, but not limited to, those required by the Ministry of Public Health for medical devices and diagnostic reagents. The safety and efficacy of what we offer is our utmost priority.
* Integral Quality Management: We operate under a robust Quality Management System, aligned with the principles of the ISO 9000 standard, seeking continuous improvement in each of our processes: from the selection of leading international suppliers, through import and storage under controlled conditions (ambient temperature, refrigeration, freezing), to distribution and after-sales service.
* Customer Focus and Future Adaptability: We are dedicated to understanding and exceeding the expectations of our clients in diverse sectors such as Molecular Biology, Proteomics, Research, Forensics, Medical Diagnostics, Pharmaceutical Industry, Petrochemical, Health, Environmental Hygiene, Food Industry, Agro, and general industry. Our future vision drives us to the constant introduction of new technologies, offering expert advice, training, and top-tier technical-professional support, to actively collaborate in the development of their projects and in the advancement of science and health in the region.
* Commitment to Continuous Improvement: We foster a culture of constant overcoming throughout our team, through ongoing training and factory-based education on the products we represent. This allows us to proactively adapt to market challenges and technological evolutions, ensuring the sustainability and relevance of our solutions in the long term.
At Ridaline S.A., quality is not just an objective; it is the foundation of our operation and the promise of value we offer to build a healthier and scientifically advanced future.
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